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FAQ
**Hand Made Goods are Unique**
Because each item is individually created and not mass-produced, I take
care to make each item as a unique piece, and rarely knit the exact pattern
or color scheme twice.
Due to the nature of hand made goods, minor flaws may exist, also.
**Sizing**
Every category of each product is one size fits all.
Adult Hats are designed to fit 18"-24" head
Kids Hats are designed to fit 16"-22" head
Baby Hats are designed to fit 14"-20" head
**About the Materials **
I use a variety of yarn material, but generally they are acrylic based.
All products should be hand washed using cold water. Please lay flat to dry but then can be "fluffed" in a cool dryer for 5 minutes.
All Hats are lined with a non-itch polyester fleece lining.
**Custom Orders**
All hats are a custom order...please see the "Contact Me" page of this website to provide information about the color/style of hat you want.
**Gifts**
Gift Bags are provided with each order
**Returns**
Returns and full refunds are allowed if received within 14 days of order date
Please contact me before returning an item, so I can
process your return quicker and more efficiently.
No returns or refunds for custom orders
Hats That Heal is a 501(c)(3) non-profit organization
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